Receiving Officer

Overview

The position of Receiving Officer involves managing all incoming goods received by the hotel, ensuring accuracy, quality, and proper documentation throughout the process.

Key Duties

• Accept and evaluate all deliveries sent to the hotel premises.
• Cross-check shipments with Purchase Orders, delivery notes, and approved item specifications.
• Inspect the quantity, quality, condition, expiry, and specifications of delivered products.
• Generate and process Goods Received Notes accurately and promptly.
• Notify the Purchasing Department promptly about shortages, damage, wrong items, or quality issues.
• Liaise with various departments to coordinate all deliveries effectively.
• Keep all receiving records well organized and up to date.
• Adhere to hotel receiving standards, hygiene, and internal policies.
• Contribute to inventory management by ensuring all documentation of received goods is complete.
• Maintain a clean and orderly receiving area, projecting professionalism.

Qualifications and Requirements

• Prior experience working as a Receiving Officer, ideally within a 5-star hotel or hospitality sector.
• Familiarity with Birch street system is preferred but not mandatory.
• A solid understanding of hotel receiving protocols and purchasing procedures.
• Good knowledge of processing POs, delivery notes, invoices, and related inventory documentation.
• Strong communication and coordination abilities.
• Proficient in spoken and written English.
• Competent with Microsoft Office applications.
• Capable of managing multiple deliveries efficiently under pressure.