Operations Assistant
Knottingley, England, United Kingdom · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
TIP Group, recognized as a Great Place to Work®, is seeking a motivated Operations Assistant to join their team in Knottingley, England. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys contributing to a collaborative team focused on smooth operations.
Key Responsibilities
- Coordinating customer sourcing requirements from initial requests through on-hire and off-hire processes, ensuring thorough management of servicing, documentation, and compliance.
- Collaborating closely with a supportive and interactive team, valuing each member's contributions.
- Communicating effectively with customers, vendors, and branches to schedule servicing appointments, MOT bookings, and repairs.
- Managing administrative tasks such as generating work and purchase orders, validating service reports, and maintaining precise system records.
Required Skills and Attributes
- Strong customer service skills paired with professional telephone communication.
- A proactive approach to tasks and a strong sense of responsibility and ownership over work outcomes.
- A good sense of humor to balance a hardworking environment with a positive team spirit.
Why Choose TIP?
TIP Group emphasizes a genuine culture where people come first, investing in employee development and valuing every team member's voice. The company proudly demonstrates its Great Place to Work® status through concrete actions and benefits.
Benefits
- £1,000 referral bonus for employees.
- Private healthcare coverage for employees and their families.
- Annual wellness contribution.
- Participation in a pension scheme managed by Aviva.
- Income protection coverage for extended sickness or disability.
- Life insurance up to three times the annual salary.
- Opportunity to purchase up to four additional vacation days.
- Recognition programs including awards like Christmas vouchers and business hero acknowledgments to celebrate employee achievements.
Preferred Experience Backgrounds
Successful hires have come from roles such as Logistics Planners, Hire Desk Controllers, Fleet Administrators, Transport Coordinators, Service Advisors, Rental Desk Agents, Workshop Administrators, and Customer Support Specialists.