Officer Floorplan Inspection

About the Role

Become part of a prominent African banking group with a century-long legacy, offering regional and international expertise. This position involves coordinating, planning, and executing daily activities related to building services in accordance with organizational policies and procedures.

Key Responsibilities

• Safeguard the bank's assets by performing physical vehicle inspections at dealers following the approved schedule.
• Generate inspection lists of vehicles financed wholesale via the Geolock system to identify vehicles requiring inspection.
• Physically verify vehicle details such as VIN, engine number, and registration against inspection lists.
• Document any vehicles found in unsalable condition, noting damages like scratches or dents on inspection reports.
• Inspect vehicles located off dealer floors at third-party locations, ensuring proper documentation is obtained to confirm custody.
• Check original vehicle ownership documents (Natis) and confirm registration matches the dealer's name as owner and titleholder.
• Develop unannounced inspection routes, adjusting schedules monthly to maintain effective, non-routine visits; submit monthly route plans to management.
• Communicate route plans monthly via email to the Wholesale Finance Line Manager to update on locations and schedules.
• Manage risk by verifying payment settlements for vehicles reported as sold through obtaining proof of payment (deposit slips or EFT copies) and documenting accordingly.
• Confirm delivery dates on inspection lists by securing signed delivery notes from dealers.
• Alert dealers on vehicles with matured or soon-to-mature finance accounts to ensure timely settlements.
• Ensure adherence to payment timelines, following up on non-settled sold vehicles with back office teams within 72 hours of delivery, escalating non-compliance immediately.
• Identify and report any irregularities or risks to line managers and regional offices; contribute to risk mitigation decisions.
• Serve as a communication bridge between dealers and Wholesale Finance & Dealer Relations departments, addressing queries and complaints promptly or directing them appropriately.
• Provide training on processes and conditions related to the Floorplan agreement, particularly addressing dealer defaults such as unsettled vehicles or misuse.
• Collaborate with line managers, provincial heads, and business development officers on dealer facility management, utilization, and feedback provision.
• Offer additional support as needed including extra dealer visits, inspections in other areas, vehicle key and document management, and auditing rotations.
• Apply rigorous risk management controls, promote a positive risk culture, exercise prudent judgment, and ensure timely escalation of issues.
• Understand business processes end to end, including relevant risks and controls to enhance customer service.
• Adhere strictly to company policies and frameworks, highlighting any breaches and requesting exceptions when necessary.
• Immediately report and escalate risk events, actively investigate root causes, and own corrective actions to prevent recurrence.
• Continuously seek improvements in the control environment by anticipating potential process failures and implementing preventive measures.
• Complete all mandatory training within required deadlines.

Education Requirement

Possession of a Further Education and Training Certificate (FETC) in Physical Planning and Construction is mandatory.

Additional Information

Absa Bank Limited promotes equal opportunity and affirmative action. Preference will be given to qualified candidates from designated groups to support workforce diversity and demographic representation. The company holds the right to not fill the position as advertised.