NZ Service Manager

About the Role

We are seeking a proactive and enthusiastic Service Manager to join our Green By Nature team at the Porana, Northcote depot. This pivotal position involves overseeing nationwide service and maintenance activities for approximately 3,000 assets across 25 depots. The successful candidate will lead a team ensuring all operations are carried out safely, reliably, and cost-effectively.

Primary Responsibilities

• Oversee daily workshop operations including capacity, workflow, task distribution, quality of workmanship, and cleanliness through close management of the Workshop Foreman.
• Provide leadership, coaching, and development to the Service Administrator, Service Engineer, Workshop Foreman, and Mechanics.
• Take charge of implementing planned and preventive maintenance schedules aligned with standards established by the National Fleet Manager.
• Manage Repair & Maintenance (R&M) contract processes from quotes through to completion and invoicing.
• Authorize R&M quotes within delegated financial authority and escalate exceptions immediately.
• Track and analyze workshop utilization, technician productivity, work-in-progress (WIP), maintenance compliance, and asset availability.
• Ensure all workshops and field service activities comply with the Health and Safety at Work Act 2015, internal policies, and applicable technical standards.

Candidate Profile

• Demonstrated expertise and confidence in Microsoft Office, fleet or maintenance management systems, and service-related software.
• Strong mechanical or engineering foundation, ideally backed by a trade, engineering, or mechanical qualification.
• Experience managing service, maintenance, or workshop operations, preferably on multiple sites.
• Safety-focused mindset with a commitment to accountability and consistency in fulfilling responsibilities.
• Organized, driven by continuous improvement, and capable of effectively operating across a geographically dispersed network.

Why Work with Green by Nature?

Join a company that prioritizes innovation, sustainability, collaboration, and excellence. You will engage in impactful large-scale projects benefiting communities and sporting environments throughout the region.

Benefits and Culture

• Competitive salary with annual reviews and a $300 wellness benefit after a qualifying period.
• Opportunities for career advancement and professional development, both internally and through external providers.
• A collaborative and supportive team culture spanning New Zealand and Australia.

Company Overview

Green by Nature is a leading organization operating throughout New Zealand and Australia with over 2,000 employees. The company is dedicated to fostering a culture centered on health and safety, continuous improvement, and caring for our people, clients, and communities.

If you are motivated to take on a challenging role that makes a real difference, apply now and contribute to building outstanding spaces from the ground up!