National Workforce Planner

About dnata

dnata stands as one of the leading global air services providers, delivering ground handling, cargo, travel, and flight catering services across five continents. With a legacy spanning over six decades, dnata serves its airline customers by providing comprehensive services including Passenger and Customer Services, Ramp operations, and Cargo handling at all significant airports throughout Australia.

Role Overview

The Ground Services division is seeking a proactive and dedicated National Workforce Planner who will report directly to the National Workforce Planning Manager. This full-time role carries a national responsibility and is crucial for ensuring efficient operational planning and analysis within dnata Australia's Ground Handling operations.

Key Responsibilities

• Maintain and update seasonal workforce plans weekly, aligning with flight schedules and stakeholder input, while adhering to strict deadlines within a structured planning system.
• Administer workforce supply adjustments, including managing leave processes and working collaboratively with training departments.
• Optimize employee schedules and rosters to enhance operational efficiency and utilization while upholding safe and dependable service delivery.
• Support financial, commercial, and operational decision-making by assisting in scenario modeling and data analysis for stakeholders.
• Monitor workforce availability and efficiency across all operational sites, identifying staffing supply issues and recommending effective solutions.
• Identify and suggest improvements to planning systems and workflows to foster a culture focused on planning excellence.

Mandatory Qualifications and Experience

• Bachelor's degree in aviation management, business, finance, or a related field, or relevant equivalent experience.
• At least two years' experience in operational resource planning, preferably within aviation, transport, or a related sector.
• Excellent interpersonal and communication skills capable of simplifying complex operational and planning concepts for diverse audiences.
• Proven ability to analyze planning and operational data and present insights engagingly.
• Capability to perform effectively under pressure, managing multiple priorities and stakeholder interests.
• Strong proficiency with Microsoft Office applications.
• Compliance with aviation security and safety regulations.

Preferred Qualifications

• Familiarity with GroundStar and Plano platforms for scheduling and rostering.
• Competency in Power BI or similar Business Intelligence tools.

Additional Information

Successful candidates must pass a police background check before commencing employment.