M
Management Trainee
Tiruchirappalli, Tamil Nadu, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 26,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Overview
As a Management Trainee at Muthoot Finance based in Trichy, Tamil Nadu, you will be pivotal in ensuring timely collection of payments by actively engaging with customers. This role emphasizes understanding customer concerns, maintaining accurate records, and fostering effective communication internally and externally.
Key Responsibilities
- Initiate contact with customers via phone calls and on-site visits to secure prompt payments.
- Analyze and address customer grievances by providing fitting solutions.
- Keep detailed and updated logs of collection activities daily.
- Strive to meet and exceed monthly collection and recovery objectives.
- Collaborate with internal departments to resolve any issues related to customers or their accounts.
- Adhere strictly to company policies, collection protocols, and regulatory compliance standards.
- Build and sustain robust customer relationships while maintaining professionalism in all communications.
Skills
How they work
Communication
Teamwork & Collaboration
Problem Solving
Attention to Detail
Organisation
Customer Focus
Relationship Building
Accountability