Inside Sales Executive

Overview

We are seeking a motivated Inside Sales Executive to join our team in Bengaluru. The role involves qualifying potential leads by understanding customer requirements, proactively identifying upsell and cross-sell opportunities, and collaborating closely with internal departments to ensure account success and resolve concerns promptly.

Key Duties and Responsibilities

• Evaluate and qualify leads by gauging customer needs effectively.
• Develop insight into client objectives to spot opportunities for promoting additional products or services.
• Work collaboratively with team members to guarantee smooth onboarding and address any client issues.
• Identify prospective business opportunities through lead identification and contact development.
• Conduct outbound calls using data from lead generation and secondary sources to engage potential customers.
• Perform consistent follow-ups on existing and new leads to maximize conversions.
• Relay customer feedback to the product team to support service improvements.
• Maintain and deepen customer relationships to ensure satisfaction and explore upselling possibilities.

Qualifications and Requirements

• Graduate or postgraduate education preferred.
• Proven history of achieving or surpassing sales targets.
• Strong verbal and written communication abilities.
• Skilled in building rapport with clients via phone or digital channels.
• Proficiency in negotiation and closing sales deals.
• Experience with CRM tools for lead and sales activity management.
• Capable of working autonomously and collaboratively within teams.
• Resilient, persistent, and positive mindset geared toward overcoming sales challenges in a competitive environment.

Compensation

The monthly salary ranges from 25,000 to 40,000 INR.