Inside Sales Executive

About SmartQ

SmartQ is a pioneering food technology company focused on revolutionizing the global dining experience. Our platform addresses real operational hurdles with empathy and cutting-edge technology, aiming to transform food service into seamless and meaningful moments. Founded in 2015 and operating in 14 countries, SmartQ partners with corporates, hospitals, universities, and food courts, supported by a leading global foodservice group. We proudly serve over 400 clients worldwide, including renowned organizations such as Google, HSBC, Amazon, and Wells Fargo.

Our culture is grounded in four essential values: Great People, Great Food, Great Experience, and Greater Good. These principles fuel our team’s collaboration, innovation, humility, and commitment to excellence.

Role Overview

We seek an energetic and goal-oriented Inside Sales Executive to help expand our business by sourcing and qualifying fresh B2B opportunities. This role involves engaging decision-makers, nurturing client relationships, and driving revenue growth within the food and hospitality technology sector.

Key Responsibilities

• Proactively identify and qualify new sales prospects through channels including outbound calls, email marketing, LinkedIn outreach, and other methods.
• Engage with corporate decision-makers to understand their requirements and effectively present SmartQ's products and solutions.
• Develop and sustain a dynamic sales pipeline by regular follow-ups and client relationship management.
• Arrange qualified meetings and product demos for the Business Development team to aid in progressing sales cycles.
• Coordinate with cross-functional teams to deliver smooth customer onboarding experiences.
• Keep detailed and current records of client communications, leads, and sales activities using CRM software.
• Meet designated targets for lead generation and revenue while maintaining superior customer engagement standards.
• Track market developments, competitor strategies, and customer feedback to refine sales approaches and discover new opportunities.
• Generate periodic reports on pipeline status, sales outcomes, and business development efforts.

Qualifications and Skills

• MBA degree with preference for specialization in Sales, Marketing, or Business Management.
• Minimum one year of experience in inside sales, tele sales, or corporate B2B sales environments.
• Prior exposure to sectors such as vending solutions, cafeteria management, workplace services, facility management, or related B2B sales is advantageous.
• Strong communication abilities, including clear verbal and written skills, effective presentations, and stakeholder engagement.
• Excellent negotiation, consultative selling techniques, and relationship-building expertise.
• Proven capacity to excel in target-driven settings with a focus on meeting sales objectives.
• Familiarity with Microsoft Office suite and customer relationship management (CRM) systems is preferred.

Additional Message

The company's CEO emphasizes that SmartQ is not just part of the B2B foodservice market but dedicated to creating delightful cafeteria experiences that inspire creativity and joy. This mission transcends conventional business goals, aiming to bring happiness and reduce stress in corporate settings. Candidates who resonate with this vision are encouraged to join our journey to make a positive impact through food technology.