Human Resource Director

About Whisper Hospital

Whisper Hospital is a nonprofit healthcare organization dedicated to offering accessible, quality medical and educational services for children and families in Uganda. Located in Jinja, the hospital serves about 1,000 children monthly and has expanded to include a maternity ward, delivering life-saving care at minimal cost. Additionally, the charity runs a school in Kagoma Gate Village that educates 150 students from one of the most impoverished communities in the Jinja District. The hospital’s operations depend on donations, fundraising efforts, and volunteer participation, fostering a mission-driven culture focused on supporting vulnerable populations.

Role Summary

The Human Resource Director, based on-site in Mutai, will lead all human resource initiatives supporting a varied staff. This full-time role requires developing and enforcing HR policies and procedures that comply with Ugandan laws and align with the hospital’s humanitarian mission. Responsibilities include managing recruitment and onboarding processes, overseeing performance management systems, addressing employee relations issues such as grievances and conflict resolution, and promoting employee engagement. The incumbent will ensure labour law compliance, provide strategic workforce planning advice to leadership, and facilitate training and staff development programs. Collaboration with hospital management is essential to cultivate an equitable, supportive, and high-achieving organizational culture.

Qualifications and Requirements

• Extensive experience in human resource management, including strategic workforce planning and operational HR functions.
• Expertise in creating, implementing, and updating HR policies aligned with organizational objectives and local regulatory frameworks.
• Proven capabilities in managing employee relations, notably conflict resolution, engagement activities, and grievance processes.
• Competency in establishing and managing performance management systems such as appraisals, goal setting, and feedback mechanisms.
• Comprehensive knowledge of labour and employment legislation to ensure compliance and provide leadership guidance on risks and best practices.
• Academic credentials including a bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline; additional advanced HR certifications are advantageous.
• Demonstrated leadership experience managing HR teams and collaborating with senior management, preferably within healthcare or nonprofit sectors.
• Strong communication, negotiation, and interpersonal skills capable of navigating a multicultural, resource-limited environment.
• Excellent organizational and problem-solving skills with a commitment to confidentiality and integrity in handling sensitive information.
• A dedication to promoting equity, inclusion, and the core mission of affordable healthcare and education for underserved communities.