HubSpot Database Administrator

Job Overview

We are looking for a meticulous and proactive HubSpot Database Administrator to oversee the management of data quality, governance, and support for campaign execution via HubSpot and associated platforms. This role plays a key part in enabling data-driven decisions, generating insightful reports, and delivering tailored campaign journeys by collaborating closely with Campaign, IT, and Leadership teams.

Responsibilities

• Collect and import user data gathered onsite into internal systems.
• Maintain superior data quality through validation, organization, and segmentation.
• Clean and manage contact lists by removing duplicates or unclear entries, ensuring accurate, reliable data across platforms.
• Identify unusable or ambiguous contacts in HubSpot, archive them securely for reference.
• Create and handle segmented lists based on user interaction, behavior, and engagement history.
• Ensure the database is tidy, well-organized, and ready for campaigns.
• Generate performance reports like email open rates, click-through rates, and page visits.
• Analyze campaign metrics to provide actionable insights and improve engagement.
• Assist the campaign team in designing and executing personalized, data-driven email workflows.
• Classify contacts by engagement level and interaction pattern consistent with company policies.
• Implement compliant data governance practices, archiving instead of deleting contacts when necessary.
• Conduct periodic audits to detect data inconsistencies or gaps and maintain data integrity processes.
• Validate data prior to campaigns to ensure accuracy and relevance.
• Collaborate with regional teams to resolve discrepancies in HubSpot and Fundraise Up databases.
• Act as a central point for resolving data-related campaign issues.
• Work cross-functionally with Campaign, IT, and Leadership teams to align data handling strategies with organizational objectives.
• Support campaign setups in HubSpot, including email workflows, automation, and reporting.
• Provide recommendations for ongoing improvements to enhance campaign outcomes and customer journeys.

Qualifications and Skills

• Practical experience with HubSpot CRM; familiarity with Fundraise Up is advantageous.
• Strong expertise in data cleaning, validation, and segmentation.
• Skilled in email marketing workflows and automation processes.
• Analytical thinker capable of interpreting campaign performance data accurately.
• Exceptional attention to detail ensuring data accuracy.
• Excellent presentation skills to communicate CRM insights and campaign analytics effectively to leadership.
• Strong interpersonal communication and collaboration aptitude.
• Eager to learn and keep skills updated continuously.

Preferred Experience

• Background in campaign-focused or fundraising settings.
• Knowledge of CRM data governance and compliance regulations.
• Experience coordinating cross-functional projects.

Education

• Possession of any academic degree.
• HubSpot certification recommended.

Job Details

• Location: Infopark Koratty, Kerala, India.
• Career stage: Mid-level professional.
• Work status: Full-time employment.
• Prior experience required: Between 2 to 5 years.
• Residence: India-based candidates preferred.