Housekeeper

Position Overview

The Hotel Room Housekeeper is responsible for cleaning, restocking, and maintaining the cleanliness of assigned hotel rooms in accordance with established hotel policies.

Key Duties and Responsibilities

• Obtain a list of rooms assigned for cleaning from the manager and prioritize those needing early attention.
• Check cleaning cart inventory before starting and replenish supplies as required.
• Properly maintain all cleaning equipment assigned.
• Knock and announce presence before entering rooms; return later if rooms are occupied.
• Remove used linens, towels, bedspreads, and blankets, replacing them with fresh ones.
• Make beds neatly and replenish towels, washcloths, and hand towels as per hotel standards.
• Clean and disinfect bathrooms, kitchenettes, or coffee-preparation areas following hotel guidelines.
• Wipe down all room surfaces and clean mirrors thoroughly.
• Vacuum floors and dispose of trash appropriately.
• Check and restock complimentary coffee, snacks, and toiletry supplies according to hotel checklists.
• Perform a final inspection to ensure rooms meet hotel quality standards.
• Notify supervisor when rooms are ready and report any suspicious activities to security.
• Ensure all soiled linens are laundered; assist with loading washers and dryers and folding linens when needed.
• Report any maintenance or repair needs to the maintenance department.
• Turn found items over to the lost and found department if guests have checked out.
• Carry out additional assigned duties as necessary.

Required Qualifications and Skills

• Attention to detail and thoroughness in completing tasks.
• Ability to maintain guest privacy and discretion at all times.
• Consistency in delivering work to the highest standards.
• Friendly and pleasant interaction with guests.
• Basic education and literacy sufficient to read labels and communicate regarding job needs.
• Preferred ability to understand, speak, read, and write basic English.

Physical Demands & Work Environment

• Prolonged standing, walking, and frequent bending, pulling, or pushing movements.
• Capability to lift up to 15 pounds as necessary.
• Willingness to work a rotating schedule including a seven-day work cycle with occasional afternoon shifts.
• Potential exposure to risks such as slips, trips, falls, dirt, humidity, temperature extremes, frequent hand immersion in water, and use of harsh sanitation chemicals.

Additional Information

Employment is contingent on passing background checks and drug testing.