Head Bartender

About Carton House

Embark on a prestigious career path at Carton House, an esteemed five-star resort and the only Fairmont Hotel location in Ireland. We foster a workplace culture centered on fairness, inclusivity, and personal growth, dedicated to delivering top-tier service that creates lasting memories for guests.

Key Responsibilities

• Warmly welcome guests and provide attentive, professional service throughout their experience.
• Exemplify Carton House’s commitment to exceptional customer care, ensuring every guest encounter is memorable.
• Maintain thorough knowledge of product offerings including menus, specials, beverage selections, and wine lists.
• Stay informed on sales promotions and proactively upsell whenever appropriate.
• Ensure all food and beverage items are served promptly and presented according to company standards.
• Adhere strictly to company cash handling policies.

Required Experience and Skills

• In-depth understanding of hotel operations.
• Capable of working independently and taking initiative.
• Proficient communication skills with fluency in spoken and written English.
• Prior experience within a 4 or 5-star hotel environment is preferred.
• Demonstrated ability to organize and plan work in a structured manner.

Employee Benefits

• Collaborative and supportive team environment.
• Access to Employee Assistance Program for wellbeing support.
• Referral bonus program to reward team member recommendations.
• Additional annual leave granted based on length of service.
• Employee benefit card offering discounts at Accor Hotels worldwide.
• Opportunities for professional learning and development.
• Provided meals and uniform for all staff.
• Complimentary parking facilities.
• Organized team-building and social events as part of our Awards and Recognition initiatives.
• Comprehensive training delivered on-the-job and via seminars from internal and external experts.

Additional Information

Applications and CVs submitted will be retained for 12 months. Applicants wishing to have their data removed after the recruitment concludes should notify the People & Culture Team upon application.