- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Minor Hotels
Minor Hotels is a global hospitality company boasting a portfolio of over 530 properties across more than 50 countries, including Asia Pacific, the Middle East, Africa, Indian Ocean, Europe, and South America. Their brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.
Job Location
Souq Waqif Boutique Hotel By Tivoli, Doha, Qatar.
Position Overview
The Guest Services Agent plays a crucial role in delivering expert, courteous assistance to hotel guests. Responsibilities include managing reservations, warmly welcoming and registering guests, offering exceptional service throughout their stay, and managing the closure of guest accounts upon departure.
Key Responsibilities
- Respond promptly and efficiently to all guest inquiries, requests, and feedback.
- Ensure all guests have a pleasant and satisfactory stay at the hotel.
Qualifications and Requirements
- Strong commitment to delivering excellent customer service.
- Previous experience in front office hotel operations is preferred.
- Proficient communication skills in English; fluency is mandatory.
- Willingness to work in shifts including weekends and public holidays.
- Basic computer proficiency in Microsoft Office; familiarity with Property Management Systems (PMS) is an advantage.
Industry
Hospitality