Founder's Office Associate

About BJAK

Bjak was established in 2019 with a mission to provide smarter ways for individuals to plan, save, and grow their money. Originating as Southeast Asia's leading mobile-first insurance platform, BJAK focuses on making insurance accessible online to millions. Currently, Bjak is broadening its services to include spending, saving, investing, exchanging, travelling, and more to help people make the most out of their finances daily. The team is globally diverse, comprising over 20 nationalities working both remotely and from its offices, driven by passion and a commitment to innovation.

Role Overview

We seek highly motivated generalists with strong ownership to join BJAK’s Founder's Office to drive the expansion of our finance super app. This role is ideal for builders ready to tackle ambiguous and cross-functional business challenges quickly to launch new financial products, markets, licenses, and partnerships.

Key Responsibilities

• Lead zero-to-one strategic initiatives for the finance super app.
• Support processes related to licensing, entering new markets, acquiring partners, establishing offices, recruitment, and operational planning.
• Conduct thorough research on markets, competitors, regulations, partners, and business models.
• Translate founder-level concepts into organized plans with defined ownership, timelines, and actionable next steps.
• Collaborate with teams across product, legal, compliance, finance, hiring, operations, and various country units.
• Create and maintain trackers, briefs, memos, operational documents, and ensure execution follows a consistent rhythm.
• Take full responsibility for urgent business challenges until resolution.

Desired Qualifications and Skills

• Versatile generalist with strong ownership, excellent writing skills, and astute business judgement.
• Adept at quickly understanding new industries, regulations, and markets.
• Experience and comfort working in licensing, partnerships, operations, market research, and execution.
• Ability to synthesize unclear or complex inputs into coherent plans and reliably see them through.
• Fast, resourceful, and maintains composure under pressure.
• Fluent written and spoken English with structured, clear thinking.
• Background in startups, consulting, fintech, strategy, operations, investing, or founder-driven companies is highly advantageous.

Personal Attributes

• Proactive and solution-oriented without depending on detailed instructions or manuals.
• Capable of working with top leadership while still handling hands-on execution tasks.
• Clear communicator who is practical, diligent, and consistently follows up.
• Comfortable managing uncertainty with poise and without unnecessary complications.
• Committed to achieving meaningful results rather than seeking status.

Who This Role Is Not Suitable For

• Individuals only interested in creating strategic presentations.
• Those requiring a fixed scope of work and predictable routines.
• People who avoid follow-up actions, administrative tasks, or operational roles.
• Candidates unable to communicate clearly or act swiftly.
• Individuals prioritizing job titles or status over responsibility.

Location and Language

This position is fully remote, but applicants must reside in Singapore as the hiring focus is on this market. Strong English communication skills are essential since English serves as the main language among global teams.

Interview Process

• Initial online assessment or a practical task.
• Role-specific interview stage.
• Final round interview with the CEO.

The selection process is designed to be efficient and aims to complete within one week for strong candidates, prioritizing those who promptly complete assessments.