F&B Service Expert - Apprentice at W Hotels

Position Overview

This role transcends simple food service; it aims to craft memorable guest experiences centered around food and beverage enjoyment. Serving as a Guest Service Expert, you will take proactive measures to ensure guests delight in their dining, including setting tables, liaising with the kitchen, attending and interacting with guests, and maintaining cleanliness of workspaces and equipment. The service interaction should seamlessly become part of the overall experience.

Key Responsibilities

Guest Service Experts are expected to maintain a safe working environment, comply thoroughly with company policies and procedures, uphold the highest quality standards, and present themselves professionally in uniform, appearance, and communication. Your duties will include prolonged standing, walking, or sitting; navigating uneven or slippery surfaces; reading and visually verifying menu information; and performing physical tasks such as moving and lifting items weighing up to 25 pounds without assistance and up to 50 pounds when aided. Other reasonable tasks may also be assigned to support service excellence.

Qualifications

Applicants should have at minimum a high school diploma or equivalent (G.E.D.) and less than one year of relevant work experience. No supervisory experience or certifications are required.

Company Commitment

Marriott International embraces equal employment opportunity, valuing and celebrating the diverse backgrounds of all associates, fostering inclusive access to opportunities. Discrimination on any protected basis, including disability and veteran status, is strictly prohibited.

About W Hotels

W Hotels is driven by a mission to Ignite Curiosity and Expand Worlds, inviting guests to experience life through unique, innovative luxury hospitality. The brand embraces originality, innovation, and forward-thinking. By joining W Hotels, you become part of Marriott International’s diverse brand portfolio and global team dedicated to excellence and personal growth.