Facilities Management Specialist

Overview

We seek a detail-oriented and customer-focused Facilities Management Specialist to oversee employee accommodation and support daily operational activities in Dubai. This full-time role involves managing booking and coordination with hotels and accommodation providers to ensure seamless lodging arrangements for staff, alongside handling related office operations and business travel expenses.

Key Responsibilities

• Coordinate comprehensive employee accommodation services including hotels, serviced apartments, and long-term housing.
• Liaise with accommodation partners to secure rooms tailored to business needs, managing reservations, check-ins, check-outs, extensions, and modifications.
• Maintain meticulous records of accommodation bookings, room availability, and paperwork.
• Negotiate booking terms, rates, and availability with hotel partners to optimize services and costs.
• Oversee financial aspects such as accommodation expense tracking, invoice management, and payment processing with vendors.
• Act as primary contact for employees and accommodation partners to resolve booking and service issues promptly.
• Develop and strengthen networks of accommodation providers by researching and onboarding suitable options.
• Manage employee expense processes including advance payments, travel-related costs, and policy adherence.
• Handle daily office administration duties: ordering supplies, managing inventory, vendor liaising, procurement, and fostering an organized workplace environment.
• Support other operational projects as assigned.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Operations, or related fields.
• Minimum 3 years of experience in hotel operations, guest services, accommodation management, or related hospitality/administrative roles.
• Strong organizational capabilities and effective time management skills.
• Excellent communication abilities and coordination proficiency.
• Advanced proficiency with Microsoft Office suite, especially Excel.
• Ability to multitask and thrive in a dynamic environment.
• Fluent in English, both written and spoken.

What We Provide

• Competitive salary aligned with your expertise and role contribution.
• Provision of essential work technology including a MacBook and iPhone.
• Ongoing professional development through training and practical experience.
• An inclusive, collaborative, and dynamic workplace culture.
• Opportunity to experience life and culture in Dubai.