Executive Operations Officer

Overview

We are looking for a highly organized and proactive Executive Operations Officer to collaborate directly with the Managing Director in overseeing and executing impactful e-commerce initiatives. This full-time on-site role is based in Abuja and focuses on driving successful product launches and campaign management within dynamic online retail environments.

Key Duties

• Lead all phases of new product introductions including planning, listing, pricing, and launch activities.
• Collaborate with cross-functional teams such as marketing, technology, and customer service to ensure timely project completion.
• Oversee promotional events, campaigns, and website or app updates from conception through delivery.
• Monitor post-launch results and deliver performance reports to the Managing Director.
• Manage the Managing Director's schedule, priorities, follow-ups, and assigned tasks.
• Prepare detailed briefs, presentations, and reports for executive meetings.
• Conduct market research focused on competitors, trends, and new e-commerce technologies.
• Carry out special projects assigned by the Managing Director, anticipating risks and troubleshooting issues proactively.
• Ensure deadlines and deliverables are consistently met by maintaining close communication with all involved stakeholders.
• Develop and maintain standard operating procedures for recurring projects and operational processes.
• Act as a crucial communication link between the Managing Director and various departments.

Requirements

• 2 to 4 years of experience in e-commerce, preferably working with platforms like Jumia, Konga, Shopify, or direct-to-consumer brands.
• Background in supply chain and logistics management.
• Proven expertise in coordinating and supporting product launches, marketing campaigns, and e-commerce initiatives.
• Strong project management and execution capabilities with an emphasis on meeting deadlines.
• Highly initiative-driven, resourceful, and capable of working independently.
• Proficient in Excel and Google Sheets, with foundational knowledge of data analysis, ROAS, and metric tracking.
• Excellent verbal and written communication abilities.
• Skillful in creating presentations, reports, and professional documents for business contexts.
• Experienced in working closely with senior executives such as CEOs or Managing Directors.
• Exceptional organizational skills with a strong focus on follow-up and stakeholder management.
• Familiarity with digital marketing and e-commerce analytics is advantageous.
• Comfortable handling multiple priorities in a fast-paced work environment.
• Must reside in Abuja and be available for full-time on-site employment.

Compensation and Location

Salary is fixed at ₦250,000 per month, with the position based in Abuja, Federal Capital Territory, Nigeria.

Additional Details

The successful candidate will need to report regularly to the Managing Director and maintain effective communication within all involved departments to ensure project success and operational efficiency.