Customs Documentation Clerk

Role Overview and Key Functions

• Validate tariff classifications within customs documentation files to ensure accuracy.
• Keep an updated internal clearance record to monitor shipment progress.
• Adhere strictly to customs and local governmental regulations during all stages of the clearance process.
• Liaise with airlines, shipping lines, suppliers, and contractors to guarantee smooth shipment operations in alignment with SOPs and client expectations.
• Prepare customs documentation and upload it to the designated web server for accessibility.
• Coordinate with the finance department to request payments for duties and taxes associated with shipments.
• Complete and forward manifests for all shipments as required.
• Track shipment status continuously, updating internal systems including the Operations log and Cargo Wise according to company policies.
• Proactively follow up with shipping companies regarding arrival notifications to maintain up-to-date information.
• Prepare and submit necessary export documentation in compliance with customs procedures.
• Maintain direct communication with customs brokers to gain updated clearance details.
• Assist physically with dispatching shipments when required to support operations.
• Ensure shipments are delivered to customers following established SOPs and customer requirements.
• Apply for all customs permits required to facilitate clearance processes.
• Review customer invoices carefully to verify accuracy and authenticity.
• Support delivery order processing within the Port Community System (PCS).
• Identify and report any discrepancies or non-conformities, suggesting process improvements within the role.

Candidate Requirements

• Possess at least a Bachelor's degree.
• Have a minimum of one year of experience in roles with similar responsibilities.
• Proficient in Microsoft Office applications essential for daily tasks.
• Familiar with AFR and OFR operations, specifically shipment handling, documentation, and customs clearance procedures.