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Customer Service Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 35,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- 12th Pass
- Eligibility
- Candidates who have completed Higher Secondary Certificate (12th pass) or equivalent education can apply. Both freshers and experienced individuals are eligible.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are recruiting for the position of Customer Service Executive within the BPO and Customer Support sector located in Mumbai. This opening is available for both fresh graduates and experienced candidates.
Key Responsibilities
- Handle incoming customer calls and professionally resolve their inquiries.
- Deliver outstanding customer service at all times.
- Accurately understand customer needs and offer suitable solutions.
- Maintain clear communication and keep detailed customer records.
- Work towards meeting given performance and quality benchmarks.
Candidate Requirements
- Minimum education qualification of Higher Secondary Certificate (12th Pass).
- Open to freshers as well as experienced applicants.
- Possess good communication abilities.
- Basic proficiency with computers.
- A customer-focused approach and attitude.
Compensation and Benefits
- Salary ranges from ₹16,000 to ₹35,000 monthly, depending on experience and assigned process.
- Work schedule includes five working days per week.
- Two rotational weekly offs provided.
- Shifts operate on a rotational basis.
- Paid training is offered.
- Opportunities for career advancement.
Additional Information
The role is based at Mumbai, Maharashtra, India. Interested candidates are encouraged to apply promptly.
Minimum education
Higher Secondary (Class 12)
How they work
Communication
Problem Solving
Work Ethic
Customer Focus
Digital Literacy