H

Customer Relations Specialist (Junior)

Hire & wire

Ajman Emirate, United Arab Emirates · Full Time

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Experience
1+ yrs
Salary
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About the Position

We are looking for a meticulous and proactive Customer Relations Specialist to join our team in Ajman, United Arab Emirates. The role involves working across Medical, Automotive, and General Insurance solutions, acting as the crucial liaison between clients, internal departments, and insurance providers to ensure efficient policy administration and claims management.

Key Responsibilities

  • Serve as the main communication channel among clients, brokers, and insurance underwriters.
  • Handle motor and medical insurance policy applications, renewals, and cancellations effectively.
  • Oversee motor claims processing, including pre-authorizations and reimbursement management.
  • Prepare and manage insurance quotations, policy schedules, and compile daily and monthly reports.

Qualifications and Requirements

  • At least one year of experience as a Customer Relations Specialist in handling general, motor, and medical insurance.
  • Proficient in Microsoft Office applications such as Excel, Word, and Outlook.
  • Excellent communication, negotiation, and analytical abilities coupled with strong attention to detail.

Application Instructions

Qualified candidates are encouraged to submit their CV to the provided email or contact number, referencing the position title in the subject.

Tools & software

Microsoft Excel required Microsoft Word required Microsoft Outlook required

How they work

Communication Problem Solving Attention to Detail Initiative Negotiation
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