Globiva

Customer Care Executive

Globiva

Gurugram, Haryana, India · Full Time

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Experience
Any
Salary
INR 150,000 – INR 375,000 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
12th Pass or Graduate
Eligibility
Open to candidates with at least 12th standard education; freshers and experienced individuals can apply.
Resume
Required to apply

Where you'll work

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Job description

Role Overview

This position involves serving as a Customer Care Executive responsible for managing various customer interactions. Key duties include addressing customer calls, responding to inquiries via multiple channels, settling complaints efficiently and professionally, updating and maintaining customer data in CRM systems, and achieving established daily productivity and quality goals.

Eligibility Criteria

  • Applicants must have completed at least 12th grade or hold a graduate degree.
  • Strong communication skills are essential.
  • Both freshers and individuals with prior experience are welcome to apply.

Compensation

  • Salary for fresh candidates ranges from ₹16,500 to ₹23,000 per month.
  • Experienced candidates can expect between ₹18,000 and ₹26,000 per month.
  • Final salary will be determined based on performance during the interview.

Additional Information

  • Prefer candidates who can join immediately.
  • This role belongs to the BPM/BPO sector within Customer Success, Service & Operations departments.

Minimum education

Bachelor's Degree

How they work

Communication Problem Solving Time Management Customer Focus Relationship Building

Languages

Servicenow

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