Customer Advisor - Stock Flow

Overview

Join B&Q as a Customer Advisor specializing in Stock Flow, based in Basingstoke. This full-time role entails working 36.75 hours per week under a permanent contract with shifts scheduled from Monday to Sunday between 7:00 am and 10:00 pm. The gross hourly pay is £13.64, which includes a location allowance specific to the store. At B&Q, we empower millions of customers daily by providing them ideas, advice, tools, and confidence to transform their homes.

Job Role

As part of the team, you will ensure the store is well-stocked with essential products and inspiring items. Emphasis is placed on efficiency and safety, with the opportunity to earn a forklift license on the job. Creativity and problem-solving are key, as you’ll contribute to business growth through innovative decisions and solutions.

Desired Attributes

• Excellent communication skills
• Ability to think clearly and plan effectively even during busy periods
• Strong organizational and analytical skills with a preference for simplicity
• Team player mindset, supporting colleagues collaboratively
• Willingness to learn new technologies and adapt to changing work methods
• Flexible to work on rotational shifts including evenings, weekends, and bank holidays

Benefits

You will be valued as an integral part of a diverse and inclusive team representing the community we serve. We offer an array of benefits including an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Program, colleague discounts, wellness benefits, and generous breaks to maintain work-life balance.

Additional Information

B&Q supports applicants who need reasonable adjustments or additional assistance during the application and hiring process. Applicants meeting the minimum requirements will be considered under the Disability Confident Scheme.