Credit Controller

Company Overview

Debitask Collection Services specializes in providing credit control and debt collection solutions to businesses aiming to enhance cash flow and minimize bad debt. The company emphasizes professional, ethical, and compliant collection methods that uphold client relationships while effectively recovering outstanding debts. Debitask collaborates closely with clients to tailor collection strategies aligned with their financial operations. The team prioritizes accuracy, responsibility, and transparent communication in all service aspects.

Role Summary

This full-time, on-site position located in Bray involves managing debtor accounts, monitoring overdue payments, and engaging customers through phone, email, and written correspondence to ensure prompt payment. Daily duties include analyzing aged debt reports, reconciling accounts, processing payment allocations, and escalating problematic accounts as needed. Collaboration with finance and operations departments is essential to address billing inquiries, negotiate payment agreements, and consistently apply credit policies. Maintaining detailed records of collection efforts, generating regular debtor performance reports, and contributing to credit management and debt recovery process enhancements are key responsibilities.

Required Qualifications and Skills

• Proven expertise in credit control and managing debtor portfolios while enforcing credit terms.
• Hands-on experience in debt collection, payment negotiation, and dispute resolution.
• Sound knowledge of financial principles, account reconciliation, and payment application.
• Familiarity with accounting or ERP software and proficient in MS Excel for data analysis and reporting.
• Strong communication and negotiation skills combined with a professional, empathetic approach when dealing with customers.
• Exceptional accuracy, detail orientation, and organizational capabilities in a dynamic work setting.
• Ability to work onsite in Bray, cooperate efficiently with team members, and handle tasks and deadlines independently.
• A relevant academic qualification in finance, accounting, business, or related discipline, or equivalent practical experience; prior credit control or collections experience is advantageous.