Client Relationship Manager – UAE

About Sygnum

Sygnum is a global digital asset banking group blending Swiss and Singaporean heritage. We enable professional and institutional investors, banks, corporates, and DLT foundations to confidently invest in digital assets. Our offerings include institutional-grade security, personalized services, and a suite of regulated banking, asset management, tokenization, and B2B digital asset solutions across global financial centers including Switzerland, Singapore, Abu Dhabi, Luxembourg, and Liechtenstein.

Grounded in our SYGN values, we embody a culture of integrity, growth, and value-driven client focus, fostering an inclusive and diverse environment that empowers our teams and clients alike.

Role Overview

We are searching for a Client Relationship Manager passionate about Digital Assets and experienced in private banking. This role supports leading banks navigating the convergence of traditional and digital asset finance by managing client acquisition, key accounts, and strategic initiatives to keep clients ahead in the digital asset space. This position is based in Abu Dhabi and focuses on private and corporate client relationship management.

Key Responsibilities

• Identify, engage, and develop relationships with new private and corporate clients.
• Manage multiple prospects simultaneously, prioritizing and anticipating their requirements to deliver timely responses.
• Coordinate the client onboarding process with internal teams such as Legal & Compliance and Operations, as well as external service providers.
• Provide solution-focused support covering onboarding, product inquiries, transactions, technical assistance, contract adjustments, and complaint resolution.
• Maintain expert knowledge of the crypto market, Sygnum’s service offerings, regulatory changes, and participate in industry events to build and nurture a professional and institutional prospect network.

Candidate Profile

• Bachelor’s degree in Business Administration, Finance, or comparable field; advanced degrees such as MSc, MBA, or CFA are advantageous.
• Minimum five years of relevant client-facing experience within a regulated financial institution, preferably Swiss-based.
• Proven experience onboarding private clients and legal entities with good knowledge of Swiss banking and ADGM regulations.
• Consultative approach combined with strong analytical capabilities and meticulous attention to detail, complemented by a proactive, hands-on attitude.
• Excellent relationship management expertise.
• In-depth understanding of the cryptocurrency market and digital assets.
• Established connections within the blockchain ecosystem are beneficial.
• Fluency in spoken and written English is required; Arabic language skills are a plus.

What We Offer

Joining Sygnum means becoming part of a dynamic international team pioneering the link between traditional finance and digital assets. We promote a fast-moving, collaborative work culture based on meritocracy and open dialogue. Our team enjoys celebrations for important milestones and crypto-industry events fostering a vibrant community.

We provide an attractive remuneration package combining competitive salaries with entrepreneurial incentives, flexible working arrangements including remote options, professional growth via mentoring and buddy programs, comprehensive health insurance, and a fully paid one-month sabbatical after five continuous years of service.