Cashier

Position Summary

The Cashier position is vital within the customer service team, responsible for delivering fast, friendly, precise, and secure service at checkout points. Duties include handling both sales and returns transactions alongside overseeing the Self-Checkout section's smooth operation. Cashiers actively acquire product and project knowledge to assist customers with inquiries and uncover sales opportunities. Adhering strictly to company protocols ensures the minimization of inventory shrinkage.

Key Duties and Responsibilities

• Operate checkout stations and process customer transactions including sales returns.
• Manage the Self-Checkout area to maintain order and address customer needs promptly.
• Continuously learn about products and projects to effectively guide customers and promote sales.
• Comply with all store policies to reduce shrinkage risks.

Head Cashier Role

• Assign Cashier workstations and assist in expediting price checks as required.
• Authorize Point of Sale transactions and markdowns across main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental areas.
• Handle first-level customer escalation matters.
• Support supervision, coaching, and training efforts by participating in onboarding new Cashiers and employing coaching tools for development.

Preferred Qualification

Candidates with one or more years of Cashier experience are preferred for the Head Cashier position.