Cashier

Job Overview

Cashiers are vital in delivering exceptional customer service by ensuring fast, friendly, precise, and secure handling of transactions. They manage checkout and return processes while supervising the Self-Checkout stations.

Responsibilities

• Conduct checkout and return transactions accurately and efficiently.
• Oversee and maintain the Self-Checkout area to ensure smooth operation.
• Acquire detailed product and project knowledge to inform customers and identify sales opportunities.
• Adhere strictly to company policies and procedures to reduce inventory loss.
• For Head Cashiers: assign positions to Cashiers, expedite price verifications, approve sales transactions and markdowns across various register points including Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Handle initial escalations regarding customer concerns and support the supervision, coaching, and training of Front End Associates.
• Participate in training new Cashiers and use tools for coaching and development.

Requirements

• For Head Cashier roles, a minimum of one year of experience as a Cashier is preferred.