Business Operations Associate

About BJAK

BJAK was founded in 2019 with the vision that everyone deserves smarter ways to manage their finances. Originating as a mobile-first insurance platform, BJAK has grown to become Southeast Asia's premier insurance platform, making insurance accessible to millions online. Currently, BJAK is broadening its services to include spending, saving, investing, exchanging, travelling, and more, aiming to help people optimize their money daily. Our diverse, global team of over 20 nationalities thrives in a passionate, dedicated work environment focused on developing innovative financial products accessible to all.

Role Overview

As a Business Operations Associate, you will collaborate closely with key teams spanning engineering, product, hiring, operations, and business development, driving high-impact projects across the company. In a dynamic and expanding setting, you are expected to address emerging challenges, establish new capabilities, and ensure prompt execution in vital areas.

Key Responsibilities

• Lead and drive critical, high-priority initiatives throughout the business.
• Partner with leadership teams to resolve business and product-related challenges.
• Develop new teams, processes, and skill sets as the company expands.
• Oversee cross-functional projects from initial planning stages to final delivery.
• Conduct market research and explore new products and business opportunities.
• Identify operational issues and implement effective, practical solutions.
• Assume ownership of projects to deliver significant business results.

Candidate Profile

• Demonstrates strong problem-solving and sound business judgment.
• Quick learner with the agility to adapt to evolving challenges.
• Capable of working seamlessly across multiple business functions.
• Exhibits strong ownership mindset and excelling in execution.
• Possesses excellent communication and stakeholder management skills.
• Effective at juggling multiple priorities in a fast-paced environment.
• Curious, resourceful, and driven to build impactful solutions.

Who This Role Is Not Suitable For

• Individuals preferring to only participate in meetings without active follow-up.
• Candidates lacking the ability to follow up assertively and professionally.
• Those reliant on fixed scopes and slow-paced timelines.
• People who shy away from complex, cross-functional challenges.
• Applicants who generate lengthy updates without clear decisions or actionable next steps.

Additional Information

This position is fully remote but requires candidates to be located in Singapore, as it specifically serves the Singapore market. English is the primary working language across BJAK's global teams; thus, strong English communication skills are essential.

Interview Process

• An online assessment or a practical task.
• A role-specific interview stage.
• A final round interview with the CEO.

For highly qualified candidates, the entire interview process aims to conclude and extend an offer within one week. Prompt completion of required assessments will be prioritized during hiring.