Business Development Manager

About Fresha

Fresha is a leading AI-driven operating system catering to the global beauty, wellness, and self-care sectors. It connects a variety of businesses such as salons, barbershops, spas, medspas, fitness studios, and health practices. Trusted by millions worldwide, it supports over 140,000 businesses and 450,000 professionals globally, handling more than a billion appointments to date. Headquartered in London with 15 offices across North America, EMEA, and APAC, Fresha's platform enables consumers to discover, book, and pay for services while offering businesses comprehensive management tools including appointment scheduling, point-of-sale, customer records, marketing automation, loyalty programs, inventory, and team management.

Role Overview and Responsibilities

• Achieve consistent sales targets as key performance indicators.
• Proactively reach out to decision-makers through calls, emails, and social touchpoints, including occasional face-to-face meetings.
• Conduct engaging product demonstrations to prospective and existing partners, highlighting Fresha’s benefits to their business growth.
• Manage the entire sales cycle, from initial prospecting through to deal closure.
• Perform detailed cost-benefit and needs analysis with partners to align solutions with their business goals.
• Collaborate cross-functionally to ensure a smooth partner experience.
• Provide insights on market and industry trends to inform business strategy.
• Respond promptly and document outcomes for all qualified inbound leads via CRM systems.
• Act as the primary commercial contact for partners, managing all related activities.

Candidate Profile

• Minimum of 1 year proven success in B2B sales.
• Experience in SaaS, online marketplaces, or payment platform sectors is strongly preferred.
• Demonstrates strong relationship-building skills, adept at both hunting new clients and nurturing partnerships.
• Highly organized with the ability to multitask, prioritize workload, and manage time efficiently.
• Exhibits natural curiosity and a commitment to continuous personal and professional development.

Additional Information

Fresha embraces passion and potential alongside expertise, encouraging applicants who are eager to learn even if they do not fulfill every criterion. The selection process includes a screening call, interviews assessing skills and experience, and a presentation to the hiring panel, typically concluded within two weeks. Fresha is committed to creating an inclusive, discrimination-free environment. Candidates requiring accommodations during the interview or employment process are encouraged to request support.