Business Development Executive

About the Company

PhonePe stands as a major digital finance platform across India, serving over 700 million users and supporting more than 50 million merchants nationwide. The company develops innovative technology to simplify and secure financial services for both individuals and enterprises. Its extensive offerings include UPI payments, loans, insurance, wealth management, merchant solutions, along with stock broking via Share.Market and a local app marketplace through Indus Appstore. PhonePe thrives on combining technology, finance, and social impact to address complex challenges at a vast scale and transform the financial experience in India. The organization's culture emphasizes ownership, teamwork, and continual learning to create inclusive products that reshape daily financial transactions.

Role Summary

This full-time position based in Bhubaneswar entails driving business growth by identifying new opportunities, establishing and nurturing relationships with merchants and partners, and promoting PhonePe’s product suite locally. Key activities include generating leads, client prospecting, conducting meetings and presentations to grasp client needs, and offering optimal solutions.

Key Responsibilities

• Generate and manage leads, maintain sales pipeline, and drive conversion to onboard new business partners.
• Build, manage, and retain relationships with merchants and business partners to foster growth.
• Conduct client meetings and presentations to understand requirements and tailor product offerings accordingly.
• Account management with focus on merchant onboarding, performance monitoring, and issue resolution by coordinating with internal teams.
• Provide regular updates on sales activities, market trends, and competitor analysis.
• Maintain adherence to customer-centric policies and ethical standards of PhonePe.

Skills and Qualifications

• Proven ability in new business development, lead generation, and pipeline management.
• Strong understanding of digital payments, fintech, or financial service sectors alongside knowledge of regional market dynamics.
• Excellent interpersonal communication, negotiation, and presentation skills.
• Experience in account management with focus on relationship building and client retention.
• Background in sales, business development, or field operations, ideally within fintech, banking, or consumer technology.
• Comfortable using CRM and sales analytics tools to support data-driven decisions and reporting.
• Capable of working independently in a field-based setting and collaborating effectively across departments.
• Preferably holds a bachelor’s degree in Business, Management, Marketing, or related disciplines.
• Familiarity with Bhubaneswar local market and fluency in local languages plus English is advantageous.