- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Eligibility
- Candidates must have full working rights in Singapore to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About eToro
eToro is a global trading and investment platform designed to empower users to invest, share, and learn easily and transparently. Founded in 2007, our platform encourages collaboration and investor education, allowing users to explore others' portfolios, exchange ideas, discuss strategies, and gain from collective expertise. With 40 million registered users across 75 countries, available in 20 languages, we continue to expand rapidly. Listed on Nasdaq in May 2025, eToro employs over 1,500 people worldwide in more than 10 offices, all dedicated to serving our users' needs.
Role Overview
We seek a personable, customer-focused Business Development Associate to help new users quickly become proficient traders. The successful candidate will engage inbound and outbound calls to guide potential customers through onboarding, address their requirements, and nurture relationships that foster confidence and growth on the platform.
Key Responsibilities
- Manage inbound and outbound calls to onboard prospective customers onto eToro.
- Follow up on leads originating from marketing campaigns, referrals, or inquiries.
- Assess customer needs and customize solutions accordingly.
- Provide general financial market updates and explain products effectively.
- Respond promptly and professionally to customer questions while verifying account information and promoting services.
- Maintain comprehensive records of customer interactions within the CRM system.
- Consistently meet or surpass individual and team performance targets as defined by service quality standards and KPIs.
Candidate Requirements
- No prior experience required; all levels encouraged to apply.
- Fluency in written and spoken Chinese and English to communicate proficiently with clients.
- Strong verbal communication and active listening skills.
- Capability to manage a high volume of calls while maintaining quality and professionalism.
- Goal-driven attitude with effective objection handling and closing skills.
- Excellent problem-solving abilities and commitment to a customer-first approach.
- Highly motivated, sales-oriented team player.
- Proficiency in Microsoft Office applications.
- Must hold full working rights in Singapore.
Location
This position is based in our Singapore office requiring onsite presence.