Booking & Operations Executive
Navi Mumbai, Maharashtra, India · Full Time
Be the first to apply
- Experience
- 1–2 yrs
- Salary
- INR 300,000 – INR 325,000 / year
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Graduates from any discipline may apply.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Role Overview
The Booking & Operations Executive will be responsible for managing global inbound sales and reservation inquiries, providing outstanding customer service, and ensuring strict adherence to standard operating procedures. The role involves leveraging StayRelive's extended-stay network across regions such as GCC, UK, EU, and North America, while facilitating the growth and management of the platform's international partner relationships.
Responsibilities
- Handle inbound sales and reservation requests from worldwide customers efficiently.
- Deliver exceptional service to ensure customer satisfaction across all touchpoints.
- Maintain and promote adherence to established standard operating procedures (SOPs).
- Utilize relationships within StayRelive’s extended-stay accommodation network to grow global partnerships.
- Facilitate and nurture ongoing partnerships with international business associates.
Candidate Requirements
- Preferably have 1-2 years of experience in the travel or hospitality sectors, with relevant operational knowledge.
- Exhibit excellent telephone etiquette and customer service capabilities.
- Proficient in Microsoft Word, Excel, and Customer Relationship Management (CRM) systems.
- Demonstrate a proactive and motivated approach towards contributing to company growth.
Additional Information
Eligible candidates should hold at least a graduate degree in any discipline.
Minimum education
Bachelor's Degree