Bell Attendant / Driver

About Avani Deira Dubai Hotel

Avani Hotels and Resorts emphasize achieving the ideal blend of style and comfort, combining trendy designs with practical spaces and genuine hospitality. Their hotels offer lively social areas for daytime activities, efficient yet elegant rooms, and authentic local cuisine. The brand operates with a positive service culture highly valuing hospitality excellence, with an expanding presence in Europe, the Middle East, Asia, Africa, and Australia. If detailed attention and delivering heartfelt service appeal to you, this environment is suitable.

Key Responsibilities

• Proactively identify the needs of guests and respond promptly to their inquiries.
• Contribute to the smooth daily operations at the bell service counter.
• Maintain thorough knowledge of hotel offerings such as room categories, rates, facilities, dining options, promotions, spa, health club, and affiliated hotels.
• Ensure the lobby remains spotless and orderly at all times.
• Welcome and acknowledge each guest warmly and courteously upon arrival.
• Provide assistance with luggage handling and offer luggage storage services to guests.
• Manage the delivery of messages and items to guests' rooms efficiently.
• Offer support and special care to guests needing extra assistance.
• Complete all assigned shift duties as per the checklist.
• Help manage hotel transportation logistics involving taxis, private cars, limousines, and other vehicles to ensure seamless service.
• Support other hotel departments as needed to maintain overall operational excellence.