Barista

About Imbono

Imbono is a prominent provider and operator of infrastructure and essential services across emerging markets, combining global capital and operational expertise through an integrated model. Their vision is to positively impact the lives of over 100 million people by 2040 by increasing access to critical services such as water, energy, food, healthcare, education, and infrastructure. The Corporate Services & Facilities Management department ensures smooth, efficient workplace experiences overseeing office logistics, front-of-house operations, vendor management, hospitality, and more.

Role Overview

We are looking for a skilled and professional Barista to manage the daily hospitality services within our corporate office in DIFC, Dubai. This role involves preparing and serving quality coffee, tea, and other beverages to employees and visitors, maintaining pantry and refreshment spaces, supporting meetings and events, and enhancing the office environment with excellent service.

Key Responsibilities

• Prepare and serve premium coffee, tea, and other drinks to employees, guests, and senior managers.
• Provide refreshments during meetings, board sessions, client visits, and corporate occasions.
• Maintain consistent quality and presentation of beverages.
• Forecast and meet hospitality service demands with a welcoming and efficient approach.
• Keep office pantries and coffee stations clean, organized, and visually appealing.
• Manage inventory levels of beverages, snacks, supplies; ensuring timely restocking through vendor coordination.
• Clean and upkeep all beverage equipment following manufacturer guidelines.
• Assist with setting up meeting rooms and events with appropriate refreshments and catering support.
• Monitor pantry supplies and maintain records to facilitate replenishment.
• Report and coordinate maintenance of hospitality equipment as needed.
• Comply with health, safety, and hygiene standards for food and beverage handling and storage.
• Maintain a safe, neat, and inviting atmosphere for staff and visitors alike.
• Provide courteous, professional service showing discretion and confidentiality.
• Foster strong relationships with internal teams and external guests to support an outstanding hospitality environment.

Experience and Qualifications

• 3 to 5 years of experience in roles such as Barista, Hospitality Assistant, or similar customer-facing hospitality positions.
• Expertise using commercial coffee equipment to prepare high-quality coffee and other beverages.
• Prior experience in corporate office settings, executive lounges, hotels, or upscale hospitality contexts.
• Proven ability to manage hospitality supplies and maintain high standards in service and pantry maintenance.
• Capable of working independently to support meetings and office hospitality requirements.
• High school diploma or equivalent required; barista certification or formal coffee training is advantageous.

Competencies and Skills

• Exceptional coffee and beverage preparation abilities.
• Strong customer service and hospitality orientation.
• Efficient pantry and inventory management skills.
• Knowledge of health, safety, and hygiene procedures.
• Effective communication and interpersonal skills.
• Commitment to service excellence, customer focus, attention to detail, professionalism, discretion, ownership, and accountability.

Organizational Values

• Client Orientation
• Excellence
• Innovation
• Integrity
• Perseverance

Equal Opportunity

Imbono embraces diversity and encourages applicants from all backgrounds and experiences. Reasonable accommodations can be provided during recruitment upon request.