Back Office Executive

About the Role

Prochesta Aya Centre is seeking a dedicated Back Office Executive / Operations Coordinator based in Kolkata. This role offers a monthly salary ranging between ₹10,000 and ₹16,000, depending on the candidate's qualifications and experience. The center encourages freshers and experienced individuals to apply and grow professionally.

Work Schedule and Compensation

• Shift timing: 1:00 PM to 9:00 PM
• Workweek: 6 days with one weekly off
• Performance-based salary review will occur after 6 months

Primary Responsibilities

• Liaising with clients and coordinating with staff
• Managing customer calls and responding effectively to service inquiries
• Scheduling duties and arranging replacements when necessary
• Maintaining office records, data entry tasks, and proficient use of MS Excel
• Handling billing processes and following up on payments
• Resolving issues related to clients and employees promptly

Eligibility Criteria

• Completion of at least 12th grade education
• Basic proficiency in MS Word and MS Excel
• Effective communication and telephone etiquette
• Traits such as responsibility, sincerity, and eagerness to learn are essential

Location Preference

Candidates residing near the following areas will be prioritized: Chowbaga, Anandapur, Kasba, Tiljala, Ruby, Mukundapur, Madurdaha, Haltu, Bosepukur, Picnic Garden, Topsia, Tangra, Science City, Panchasayar, Santoshpur, Jadavpur, Garia, Kalikapur, EKT, EM Bypass, and Chingrighata.

Compensation Breakdown Based on Qualifications and Experience

• Freshers or 12th Pass: ₹10,000 to ₹11,000 per month
• 1 to 2 years’ experience: ₹12,000 to ₹13,000 per month
• Experienced with Excel and client handling skills: ₹14,000 per month
• Strong operations expertise: ₹15,000 per month

Join Our Team

Become a part of Prochesta Aya Centre and benefit from a supportive environment to grow your career.