Back Office Assistant

About the Role

PNB MetLife India Insurance Company Limited is seeking a Back Office Assistant to join their Dunlop location team. This role supports daily branch operations, documentation, data management, and customer service tasks. The position offers both full-time and part-time options with work-from-home flexibility.

Primary Responsibilities

• Manage daily administrative and back-office duties efficiently.
• Maintain and update customer files and relevant documentation systematically.
• Conduct accurate data entry and verify data integrity.
• Handle processing and maintenance of policy-related paperwork and records.
• Collaborate effectively with sales and operations departments.
• Assist in addressing customer inquiries and service requests.
• Prepare various reports, statements, and branch documentation.
• Ensure timely completion of all assigned operational tasks.
• Maintain organized filing and record-keeping systems.
• Adhere to organizational policies, compliance standards, and operational guidelines.

Eligibility and Required Skills

• Completed high school or graduate degree in any discipline.
• Basic proficiency with computers and office software applications.
• Strong communication and interpersonal skills.
• Welcomes freshers as well as experienced professionals.

Preferred Attributes

• Effective organizational abilities.
• High attention to detail when managing tasks.
• Capability to juggle multiple assignments simultaneously.
• Positive mindset combined with eagerness to learn.

Compensation and Benefits

• Monthly salary according to company standards and candidate expertise.
• Potential eligibility for performance-incentive programs.
• Opportunities for professional growth and career advancement.
• Work environment fostering professionalism.
• Access to training and learning development resources.

By joining PNB MetLife, you embark on a promising career path in the Insurance and Financial Services sector.