Assistant Manager

About Panda Restaurant Group

Founded in 1983 in Glendale, California, Panda Restaurant Group is the largest family-owned American Chinese dining concept in the United States, operating nearly 2,800 locations worldwide. The company is dedicated to delivering outstanding Asian cuisine experiences while fostering an organization that inspires employees to improve their lives. Committed to family values and community impact, Panda embraces diversity and equal opportunity for all.

Role Overview

As an Assistant Manager, you will play a crucial role in supporting the operation of a single Panda Express store. Your duties include overseeing associate hiring, management, and direction to meet financial targets while ensuring exceptional guest service. You will receive comprehensive paid leadership training lasting three or more weeks, along with ongoing mentorship and support to prepare you for success and advancement.

Key Responsibilities

• Assist in managing daily store operations effectively
• Recruit, hire, and supervise store associates
• Guide and motivate team members to achieve financial and guest experience goals
• Maintain high standards of food safety and service quality
• Adapt to and support flexible store schedules, including opening, closing, evenings, weekends, and holidays as needed

Skills and Qualifications

• High school diploma or equivalent is mandatory
• Flexibility to relocate within 50 miles from your home to other stores if necessary
• ServSafe certification in food safety required
• Ability to work in a fast-paced, dynamic environment with changing priorities
• Strong verbal communication and interpersonal skills
• Capacity to manage conflict and challenging situations effectively
• Physical ability to stand for extended periods, lift up to 50 lbs, handle kitchen tools including Chinese cook knives, and work in environments with high heat and noise levels

Work Environment and Physical Requirements

The role requires standing for up to four hours, operating in areas with steam and food vapors, and performing tasks in confined workspaces. You must be capable of physical exertion such as lifting heavy items and reaching across counters. The kitchen environment can be hot and noisy with limited storage space.

Benefits and Perks

• Complimentary meals during shifts
• Competitive pay ranging from $29 to $32 per hour, influenced by location and experience
• Bonus opportunities based on performance
• Comprehensive medical, vision, dental insurance, and voluntary short-term disability coverage for full-time employees
• Pre-tax dependent care flexible spending account
• 401(k) plan with company matching contributions
• Paid time off including holidays, bereavement, and leave-sharing programs
• Exclusive discounts on theme parks, gym memberships, and other perks
• Opportunities for community involvement
• Structured paid leadership training and ongoing career development
• Education support including scholarships and continuing education assistance
• Lucrative referral bonuses for recruiting new associates
• Income protection plans including disability, life, and accidental death & dismemberment insurance

Equal Opportunity Commitment

Panda Restaurant Group, Inc. is an equal opportunity employer dedicated to ensuring non-discrimination based on legally protected characteristics and offers reasonable accommodations under the Americans with Disabilities Act. Applicants needing accommodations during the hiring process are encouraged to request support.