Apartment Manager

Role Overview

The Apartment Manager will oversee the daily operations and management of the apartment complex to ensure seamless functioning, addressing residents' needs promptly while managing administrative, financial, maintenance, and vendor-related tasks effectively.

Key Duties and Responsibilities

• Maintain comprehensive records of all apartment finances including income, expenses, bills, vouchers, and receipts.
• Track maintenance fee collections, update records on dues and payments, and issue timely reminders to residents regarding outstanding amounts.
• Ensure all common areas such as corridors, lifts, and parking are clean and hygienic by supervising housekeeping staff and monitoring their work.
• Oversee maintenance of facilities like lifts, water systems, electrical and plumbing systems, coordinating repairs with relevant vendors and following up until resolution.
• Manage attendance and performance of security and housekeeping staff, ensuring duties are fulfilled as scheduled and addressing any misconduct with the management committee.
• Act as a liaison for residents by handling complaints and maintenance requests with professionalism, keeping them informed of ongoing activities and potential disruptions.
• Maintain vendor relations by managing contacts, contracts, payments, and service agreements, securing approvals for major expenditures and new engagements.
• Support apartment security by collaborating with security personnel on visitor management, adherence to protocols, and reporting concerns.
• Prepare and keep updated various registers and reports such as maintenance collection, income and expenses, petty cash, pending payments, staff attendance, complaints and resolutions, vendor details, repairs, and annual maintenance contracts.

Qualifications and Eligibility

Not specifically stated; candidates with relevant experience in apartment management or related operations are implied suitable.