AI Enablement Lead
William village, Eastern Province, Zambia · Full Time
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- Posted
- 3 weeks ago
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Job description
Overview
Join Team Global Express as an AI Enablement Lead, a key role within the Data, AI & Integration team reporting directly to the Head of AI. This position offers a chance to drive the integration of AI technologies across a large enterprise, working closely with various business units including operations, technology, and corporate functions to foster AI adoption that is purposeful and impactful.
Key Responsibilities
- Design and implement AI educational programs, workshops, and training sessions organization-wide.
- Promote AI utilization by guiding teams, enhancing skills, and applying AI solutions to live business challenges.
- Create and update AI resources such as playbooks, prompt libraries, use case documents, and best practice guidelines.
- Establish and nurture a network of internal AI Champions to encourage knowledge sharing and innovative initiatives.
- Collaborate with stakeholders to pinpoint opportunities for enhancing productivity, automating processes, and optimizing workflows.
- Support prototyping AI-driven solutions aimed at improving operational efficiency, decision-making accuracy, and customer satisfaction.
- Advocate responsible AI use by enforcing compliance and safety standards related to AI technologies.
- Monitor adoption metrics, delivering insights and reporting on successes, risks, and opportunities.
- Standardize and refine business processes to prepare them for automation and AI integration.
Qualifications and Skills
- Practical experience in deploying AI tools, workflows, or automation to address business needs.
- Proven ability to create and deliver training programs tailored to a variety of stakeholders.
- Strong communication, coaching, and stakeholder engagement skills with the capability to influence at all organizational levels.
- Expertise in translating complex technical AI concepts into understandable terms for business professionals.
- Experience in digital transformation, data, technology, or change management environments.
- Knowledge of AI ethics including governance, privacy, and risk management frameworks.
- Capacity to recognize business challenges and develop actionable, results-driven AI solutions.
- Experience generating knowledge assets including playbooks, guidance materials, and fostering communities of practice.
- A proactive, curious, and solution-focused approach with a commitment to enabling others' success.
- Familiarity with enterprise AI platforms like Microsoft Copilot, Claude, AWS Bedrock, or similar automation technologies is advantageous.
About Team Global Express
Team Global Express is a transport and logistics firm operating in Australia and New Zealand, aiming to evolve the sector and become a leader in Environmental, Social, and Governance criteria by 2030. The company emphasizes innovation, customer and employee well-being, and sustainability.
Benefits
- Above-industry competitive remuneration package.
- Opportunities for upskilling, mentorship, and professional growth.
- Enjoyable and practical employee perks and discounts.
- Flexible working arrangements including options to work from home.
- Inclusive parental leave policies for all caregivers.
- Peer awards recognizing exceptional contributions.
Diversity and Recruitment Process
The company embraces diversity and promotes an inclusive workplace where all individuals—regardless of age, culture, gender, sexual orientation, disability, neurodiversity, or indigenous heritage—are encouraged to apply. The recruitment process comprises an online application, potential assessments, interviews (virtual or in-person), and pre-employment checks including criminal background and medical evaluations.
Additional Notes
- Applicants are encouraged to disclose their pronouns and any accommodations required during recruitment.
- Check email junk or spam folders regularly for correspondence during the process.