Account Manager

About the Company

Leo Burnett Singapore, part of Publicis Communications, is a vibrant collective of creative agencies driven by the Humankind philosophy to use creativity for transforming human behaviors. Passionate about nurturing talent and positive societal impact, the agency thrives on diversity, dynamism, and inspiration, continually striving for excellence.

Role Overview

As an Account Manager, you will oversee key consumer brand accounts that influence nearly 2 billion people in rapidly growing markets. Acting as the primary liaison between clients and the agency, you will manage all aspects of daily account operations including client presentations, obtaining creative approvals, and ensuring smooth, flawless project deliveries.

Key Responsibilities

• Serve as the main day-to-day client contact person.
• Conduct research to deeply understand brands, their market categories, and competitors.
• Collaborate with Planning, Media, and Creative teams to develop compelling agency briefs and concepts from client inputs.
• Contribute strategic insights and creative judgment to elevate work quality.
• Prepare and present production cost estimates to clients for approval.
• Protect both client and agency interests by managing resources wisely and identifying growth opportunities.
• Provide weekly status updates after meetings to ensure alignment.
• Attend shoots and post-production edits to guarantee client satisfaction.
• Coordinate communications between agency, clients, and partners ensuring seamless project execution.
• Work closely with studios, producers, and project managers to keep projects on schedule and within budget.
• Commit to continuous improvement in work quality and processes.
• Uphold professionalism and discretion representing the Publicis Groupe.

Community Expectations

• Have a strong belief in creativity as a force for positive change while appreciating collaborative diversity.
• Value ideas as treasured assets, ensuring your voice is heard and respected.
• Embrace challenges and growth opportunities while receiving support from your peers.

Candidate Qualifications

• 2 to 5 years of account management experience in a creative advertising agency is preferred.
• Experience with FMCG clients, especially beauty and skincare brands, is highly desirable.
• Good understanding of social media platforms, digital marketing, and related technologies.
• Ability to perform effectively under pressure and meet tight deadlines in a fast-moving creative environment.
• Strong interpersonal skills for effective collaboration across various levels and disciplines.
• Proficient negotiation and problem-solving capabilities.
• Solid financial acumen including budgeting, estimating, and agency profitability awareness.
• Proficiency with Word, Excel, PowerPoint, and Keynote software.
• Demonstrated critical thinking, composure, and trust-building abilities in stressful situations.
• Excellent verbal and written communication skills suitable for diverse audiences.
• Highly organized with great attention to detail.
• Strong initiative and commitment to follow through on tasks.
• Willingness to work after hours and travel overnight for shoots and post-production sessions.
• Confidence to present to clients and handle pressures effectively.