Account Manager

About TrendAI™

TrendAI™, a leading global AI security division of Trend Micro, equips organizations with comprehensive AI security solutions that inspire trust, foster innovation, and mitigate risks effectively. We continuously seek talented professionals who thrive on collaboration and pushing the limits to help build a safer AI-driven future.

Role Overview

The Account Manager based in Saudi Arabia will concentrate on actively acquiring new clients and expanding assigned territories. This role involves close coordination with Technical, Channel Partner, and Marketing teams to design sales strategies and campaigns aimed at nurturing trusted client relationships at senior management levels. The Account Manager is responsible for surpassing sales targets within the region and serving as a reliable consultant for Trend Micro’s offerings.

Key Responsibilities

• Identify and proactively engage prospective and existing customers to promote Trend Micro technologies and services.
• Enhance market share within set territorial goals by developing tailored marketing strategies for each solution.
• Maintain thorough knowledge of the territory and connect with CIOs and CISOs to create and expand sales opportunities.
• Collaborate with Pre-Sales, Marketing, and Sales leadership to deliver compelling value propositions to Channel CEOs and their teams.
• Achieve quarterly revenue targets aligned with business unit objectives.
• Forge and maintain strong partnerships with technology alliances such as AWS, Microsoft, VMware, and Google.
• Leverage understanding of security frameworks like Zero Trust, SASE, UEBA, XDR, and platforms such as SIEM and SOAR as an advantageous asset.
• Manage all account-related details in Salesforce to ensure effective opportunity tracking, accurate revenue forecasting, and comprehensive account planning.
• Communicate critical information to stakeholders to support informed decision-making.
• Build and sustain relationships by understanding clients’ business needs and challenges.
• Advise customers on cybersecurity initiatives and maintain engagement from initial demonstrations through post-implementation support.
• Lead client meetings and telephone calls to foster strong client connections.
• Participate in account review meetings to assess customer experience, service performance, gather feedback, and explore future opportunities.

Candidate Requirements

• A minimum of 5 years’ relevant sales experience, preferably including several years in the cybersecurity sector.
• Certifications in Account Management methodologies such as SPIN Selling or TAS are highly advantageous.
• Additional sales and security certifications are desirable.
• Experience working with both direct end customers and channel partners.
• Proven ability to sell complex solutions to CIOs and manage multifaceted customer scenarios demonstrating both technical and sales proficiency.
• Demonstrable account management success in the commercial domain.
• Knowledgeable about competitive landscape, emerging cybersecurity technologies, digital transformation trends, regulations affecting target markets, and industry developments such as Cloud and IIoT.
• A growth mindset combined with the ability to collaborate cross-functionally across Technical, Marketing, and Channel teams to ensure comprehensive customer success.
• Strong networking skills with a history of building and maintaining senior-level executive relationships.
• Excellent presentation skills, capable of translating complex technological benefits into clear business value.

Diversity and Inclusion

TrendAI is committed to fostering an equitable and inclusive workplace environment that celebrates diverse perspectives and experiences including but not limited to race, ethnicity, nationality, gender identity, sexual orientation, abilities, age, religion, veteran status, socio-economic background, and political beliefs. We champion change, empower individuals, and encourage innovation. Join us and grow your career at Trend Micro.