- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2日前
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join B&Q's Oxford store as a full-time Customer Advisor working 36.75 hours weekly on a permanent contract basis. You will play a key role in helping customers improve their homes by providing expert advice, assistance with home projects, and outstanding service. This role involves working shifts between Monday and Sunday, from 7:00 AM to 10:00 PM. The position offers a UK notional hourly rate of £13.10, inclusive of a store location allowance of £0.81 per hour.
Key Responsibilities
As a Customer Advisor, you will become a trusted expert and guide for customers with home improvement needs. Your duties include driving sales, managing stock levels, arranging in-store displays, and maintaining the overall store presentation. Training opportunities will be provided in specialist areas such as paint-mixing and timber cutting to enhance your capabilities, though delivering exceptional customer service remains the primary goal.
Candidate Profile
We seek individuals who are friendly, approachable, eager to learn, and passionate about home improvement. You should enjoy assisting customers, be willing to embrace new technologies and working methods, and thrive in a team environment. Flexibility to work on a rotating schedule that includes evenings, weekends, and bank holidays is required.
Benefits and Inclusion
B&Q embraces diversity and inclusion, ensuring all colleagues feel valued and represented. Benefits include a competitive wage, an award-winning pension plan, Sharesave opportunities, 6.6 weeks of holiday annually, payroll giving, an Employee Assistance Program, colleague discounts, wellness initiatives, and generous breaks to support your well-being and performance.
Additional Information
If you need any reasonable adjustments during the application or recruitment process, please reach out. Candidates may also express interest in being considered under the Disability Confident Scheme by contacting recruitment directly. Applications meeting minimum requirements will be considered under the scheme's commitments.
Industry
Retail