Kolipaka Hema Sundar

Salesforce Developer · Apex & LWC · CRM Automation

Visakhapatnam, Andhra Pradesh, India

@u23937160

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About

Results-driven Salesforce Developer with 2+ years of experience in Sales Cloud, Service Cloud, and Experience Cloud implementations. Skilled in Apex, Lightning Web Components, Flows, API integrations, and Salesforce DevOps practices.

Experience

Salesforce Developer & Administrator /Trainer

Cynosure Software Solutions Pvt Ltd

Jun 2024 – Present

Education

Master of Computer Applications

Gayatri Vidya Parishad College of Engineering

2022 – 2024
Bachelor of Science

Sri Lendi Degree College

2019 – 2022

Skills

Projects

Retail & Supply Chain Automation Ecosystem | Electrical Enterprise Solutions

Sales Cloud, Service Cloud, Apex, Lightning Web Components, Record-Triggered Flows, Approval Processes, Agentforce

Opportunity management and customer support automation platform featuring bulkified Apex triggers, approval routing, record locking, LWC validations, and deployment/version control workflows.
Green Energy Retail & Autonomous Customer Support Ecosystem | SolarPulse Enterprise Platform

Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Apex, Lightning Web Components, Queueable Apex, Stateful Batch Apex, REST APIs, SOAP APIs

Enterprise platform with secure OWD and FLS enforcement, multi-stage automation, custom LWC communication, backend Apex processing, and third-party API connectivity.

Courses & certifications

AI Certification · Krutanic Solutions
Prompt Engineering Certification · Infosys Springboard
Salesforce Administrator / CRM Certification · KVS Infotech Software Pvt. Ltd.
Salesforce Certified Platform Developer I · Salesforce

🎯 Hobbies & interests

Technical Writing
Creative Writing
Reading books

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