Team Member

About Tortilla Mexican Grill plc

Tortilla is a family-oriented restaurant group with over 60 locations, dedicated to offering fresh, authentic Californian Mexican cuisine without using freezers in any store. The company promotes a diverse and inclusive culture and supports the growth and development of its employees, with many headquarter staff having begun their careers at store level. The warm and supportive work environment includes numerous social events and entertainment funding for every site.

Role Overview and Responsibilities

We are inviting applications for the Team Member position based in Exeter. This role offers permanent employment with options for part-time or full-time hours. Team Members are the essential face of Tortilla, responsible for providing excellent customer service and contributing to a vibrant and welcoming store atmosphere. Individuals with experience ranging from front-of-house roles such as bar or restaurant work to kitchen roles including pot washing, prep chef, or line chef are encouraged to apply, as cross-training opportunities in customer service exist.

Benefits

• Meals provided free during shifts
• Access to exciting social events and an entertainment fund exclusive to team members
• More favorable and sociable working hours compared to many other restaurant chains
• 50% discount available for friends and family
• High employee satisfaction, with 98% reporting they enjoy their workday
• Exclusive discounts on cinema tickets, Apple products, holidays, and retail via Perkbox
• Comprehensive wellbeing support, including free counseling, financial, and legal advice

Career Growth

• Structured pathways for advancement to Shift Leader and higher roles
• Opportunities to earn recognized professional qualifications through an Apprentice scheme
• Real potential for progression, evidenced by a third of head office personnel starting in store roles

Candidate Profile

The ideal Team Member is enthusiastic, friendly, and eager to learn, with a positive attitude and engaging smile that helps foster the lively and welcoming environment Tortilla is known for. Whether a seasoned hospitality worker or a newcomer eager to start their career, applicants should be passionate about fresh food and teamwork. The company values dedication to quality and its #eatfresh philosophy.