Sales Development Representative

Role Overview

We are seeking a motivated Sales Development Representative to join the team at Wolters Kluwer. In this role, you will be pivotal in driving revenue growth by closing sales accounts and managing key clients. Collaboration across departments will be essential as you identify and convert qualified leads, focusing particularly on the CCH iKnowConnect platform—a cutting-edge AI-powered research tool that supports tax and legal professionals in providing reliable information swiftly.

Key Responsibilities

• Identify and generate new sales opportunities
• Maintain ongoing relationships with major or strategic clients to ensure long-term collaboration
• Address and resolve customer account issues while capturing customer feedback and suggestions
• Contribute insights toward product improvements, including upgrades and enhancements
• Coordinate with sales, order processing, and customer success teams to develop effective solutions
• Analyze marketing trends, competitor offerings, and pricing to inform strategic management decisions
• Attend conferences, events, and client meetings as necessary, including travel requirements

Candidate Profile

• Minimum of 4 years' professional experience in sales or a similar capacity
• Sound knowledge of business operations, financial elements, product portfolios, and market dynamics with a reputation for expert industry insight
• Strong proficiency in both written and verbal communication, coupled with compelling presentation capabilities
• Capability to independently plan account strategies and efficiently allocate resources
• Client engagement skills to understand and respond to customer needs effectively
• Familiarity with modern sales methodologies and techniques
• Experience using customer relationship management (CRM) platforms
• Ability to analyze sales data and market information critically
• Basic negotiation skills for client discussions
• Organizational skills for managing sales projects and campaigns
• Competence in gathering and utilizing customer feedback constructively
• Dedication to continuous learning and professional development in sales and product knowledge

Company Culture and Values

Wolters Kluwer is committed to fostering an inclusive workplace that values diversity across backgrounds, identities, and talents. We emphasize accessibility and flexibility to support work-life balance and nurture a supportive environment where all employees can thrive.

Benefits and Work Environment

• Flexible working arrangements, including work-from-anywhere and hybrid options
• Opportunities for ongoing learning and development
• Access to comprehensive health and wellness programs
• Parental leave policies that surpass legal requirements
• Chance to work with an international organization led by experienced professionals

Recruitment and Interview Policy

To ensure a transparent and genuine hiring process, candidates are expected to participate in interviews independently without using AI assistance or external aids. Interviews may include requirements to disable virtual backgrounds and are conducted partly in person at Wolters Kluwer offices. Usage of AI-generated content or third-party help during interviews may lead to disqualification. Candidates may need to attend onsite sessions as part of recruitment.