Payroll Officer

About Greencross Vet Hospital

Greencross Pet Wellness Company is the foremost pet care network in Australia, encompassing Petbarn, Greencross Vets, Animal Emergency Hospitals, and other specialized pet services. Their mission is to enrich lives through the love of pets while fostering a high-performance, caring, and customer-centric work culture.

Role Overview

Situated at the North Ryde Support Office and reporting to the Payroll Manager, this role as a Payroll Officer offers an exciting chance to contribute during a dynamic period of growth and transformation. The successful candidate will be a vital member of the People Tech team, responsible for ensuring accurate and timely payroll delivery for over 7,000 employees paid on both weekly and fortnightly schedules.

Key Responsibilities

• Administer payroll accurately and promptly across the group.
• Manage the end-to-end processing of weekly and fortnightly payroll cycles to ensure timely and correct employee payments.
• Maintain precise payroll, personnel, and time-and-attendance records, including onboarding, employee data updates, and related data transfers.
• Support payroll functions such as superannuation, payroll tax, PAYG, workers compensation, and award compliance.
• Generate accurate reports to aid business decision-making.
• Develop and enhance payroll procedures consistent with current legislation and organizational needs.
• Communicate professionally with teams across stores, clinics, support offices, and senior leadership.
• Address payroll inquiries promptly and courteously.
• Collaborate with the payroll team and wider business units to improve payroll processes and service quality.
• Identify and implement process improvements to foster continuous enhancement.

Candidate Profile

The ideal candidate is an experienced Payroll Officer who excels in a complex and fast-moving environment. They are a cooperative team player, detail-oriented, proactive, and dedicated to supporting teams that ultimately serve customers.

Qualifications and Experience

• Proven experience in handling large-volume payrolls within fast-paced settings.
• Familiarity with payroll platforms such as SAP EC Payroll, and time-and-attendance systems like UKG.
• Experience working in or supporting multiple sites.
• Ability to interpret and apply award conditions is highly valued.
• Strong organizational skills with precision and capacity to manage competing deadlines.
• Excellent interpersonal and communication skills with a warm and approachable demeanor.

Additional Information

This position offers a chance to join a tightly-knit, high-achieving People Tech team focused on stakeholder engagement, exceptional service, and ongoing improvements. The role supports a mission-driven organization dedicated to enhancing happiness through pet care.