Backoffice Employee - Debt Collection Processing

About Serviscope AG

Serviscope AG is an innovative banking service provider within the cooperative financial group, employing approximately 750 people. As a subsidiary of Atruvia AG, we deliver tailored solutions for banks and financial institutions serving private and corporate clients. Our robust customer service center supports our partners in all aspects of customer business, handling both administrative functions and direct customer contact through phone, chat, and email.

Role Overview

• Manage all tasks related to garnishment and third-party debtor declarations on behalf of partner banks.
• Monitor critical deadlines and follow-up reminders carefully.

Candidate Profile

• Completed commercial training, such as office management clerk or industrial clerk.
• Experience in back-office duties, customer service, or administrative processing is preferred.

What We Offer

• Starting annual salary: 35,292 euros (40 hours per week), with scheduled adjustment after six months and subsequent annual increases possible.
• Thirty days of vacation annually.
• Remote work option up to two days per week after initial onboarding period.
• Working hours Monday to Friday between 8:30 am and 5:00 pm.
• No evening, night, or weekend shifts.
• Personalized onboarding with practical experience and strong support.
• Job ticket and bike leasing program promoting sustainable mobility.
• Financial benefits including childcare subsidies, company pension plans, and tax-free perks via a voucher card for flexible spending.
• Targeted training and development opportunities for personal and professional growth.
• Regular team events and company gatherings to foster community spirit.