Associate Housing Manager

Role Overview

The Associate Housing Manager oversees the comprehensive management and administration of all employee housing accommodations. This position is responsible for sustaining safe, comfortable, and regulation-compliant living spaces that promote associate wellbeing and uphold the high service standards of Rosewood Red Sea.

Key Responsibilities

• Manage daily operations of all associate housing facilities.
• Enforce accommodation assignment policies in line with company standards.
• Supervise room allocation processes including check-ins, check-outs, and room changes.
• Maintain precise records of accommodations and occupancy statistics.
• Monitor housing availability and predict future lodging needs.
• Create and sustain a positive residential atmosphere enhancing associate wellbeing.
• Respond promptly and professionally to associate housing concerns.
• Organize regular meetings and forums to gather associate feedback regarding accommodation.
• Collaborate with Talent & Culture teams to promote engagement initiatives within housing communities.
• Facilitate welfare programs, recreational activities, and community-building events.
• Carry out routine inspections of housing facilities.
• Liaise with Facilities Management and outside contractors to ensure timely maintenance completion.
• Oversee cleanliness, housekeeping, pest control, landscaping, and upkeep of common areas.
• Ensure housing assets are preserved according to established quality standards.

Qualifications and Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Facilities Management, Human Resources, or related discipline.
• At least 5 years of professional experience in accommodation, housing, facilities management, hospitality operations, or associate services.
• Preferred experience managing large-scale employee housing.
• Bonus points for experience in luxury hospitality, resorts, or operations in remote destinations.