Customer Support Intern
Apport Software Solutions Private Limited
Mumbai, Maharashtra, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 5,000 – INR 10,000 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 3
Open to candidates who are available for a full-time, in-office internship in Mumbai, can begin between 8th September and 13th October 2026, commit to a six-month duration, and have related skills and interests.
- Work mode
- In office
- Education
- BTech or related field (preferred)
- Resume
- Required to apply
About the internship
About the Internship
This internship offers an opportunity to support the Customer Success team at a dynamic SaaS company specializing in conversational commerce solutions on WhatsApp. The intern will engage in onboarding new clients, understanding their requirements, and coordinating internally to ensure superior customer experience.
Key Responsibilities
- Assist the Customer Success team with onboarding new clients effectively.
- Comprehend client requirements and resolve their issues promptly.
- Work collaboratively with Sales, Product, and Support teams to ensure seamless customer interactions.
- Monitor customer engagement levels and collect feedback for ongoing service enhancements.
- Generate reports and maintain documentation related to client communications.
Who Can Apply
- Applicants must be available for a full-time, in-office internship based in Mumbai.
- The internship must commence between 8th September 2026 and 13th October 2026.
- Candidates should commit to a six-month duration.
- Applicants must possess relevant skills and a keen interest in customer support.
- Preferred candidates include students pursuing BTech, BCA, or related courses.
Skills and Attributes
- Effective time management and multitasking abilities.
- Strong problem-solving and communication skills.
- Capability to gather and understand client requirements efficiently.
- Organizational skills and a customer-centric mindset coupled with willingness to learn.
Compensation and Benefits
- Stipend ranging from ₹5,000 to ₹10,000 per month.
- Certification upon successful completion of the internship.
About the Company
Apport Software Solutions Private Limited is an innovative SaaS product company providing scalable personal commerce and conversational commerce solutions on WhatsApp. Their flagship products include QuickSell, a commerce suite that helps translate conversations into sales, and DoubleClick, a mobile-first conversational CRM leveraging WhatsApp Business API to unlock advanced sales and marketing features such as team inbox, bulk messaging, analytics, bot studios, cataloging, and secure access roles.