Customer Support Executive

Job Overview

Star Hire Services is urgently seeking candidates for positions in an international BPO process located in Jaipur. The role involves managing customer support via voice or chat within a 24/7 rotational shift system. This opportunity offers a competitive salary along with relocation and accommodation benefits.

Key Responsibilities

• Provide customer support through voice or chat channels in an international BPO environment.
• Manage customer interactions effectively using CRM tools.
• Deliver excellent customer service adhering to company standards.
• Work flexible shifts, including rotational 24x7 schedules.
• Handle customer queries and resolve issues promptly.

Candidate Requirements

• Graduate or undergraduate degree mandatory.
• Strong English communication skills required.
• Prior experience in international BPO preferred, especially in voice or chat support roles.
• Familiarity with customer handling and CRM software tools.
• Willingness to work flexible and rotational shifts.

Compensation & Benefits

• Monthly salary ranges from ₹27,000 to ₹46,000.
• Relocation bonus of ₹10,000 provided.
• Accommodation offered for 15 days as part of relocation assistance.
• Both side cab transportation facility available.
• 10-day stay coverage and travel ticket assistance.