Customer Support Executive - Voice Process

About Square Business Services Pvt. Ltd.

Square Business Services is an expanding BPO company focused on delivering superior customer service experiences. They offer career opportunities for recent graduates eager to develop their skills within customer support.

Key Responsibilities

• Manage incoming and outgoing customer calls promptly and effectively.
• Provide resolutions to customer inquiries with efficiency and clarity.
• Keep detailed and accurate logs of customer interactions.
• Communicate professionally to ensure high levels of customer satisfaction.
• Collaborate with team members to meet and exceed process goals.

Eligibility Requirements

• Must hold a graduate degree in any discipline; candidates currently studying are not eligible.
• Fresh graduates are encouraged to apply.
• Proficiency in English and Hindi communication is required.
• Flexibility to work in rotating shifts, with day shifts designated for female employees exclusively.

Compensation and Benefits

• Annual salary of 171,000 INR.
• Opportunity for immediate offers through walk-in recruitment drives.
• Access to training resources and potential paths for career advancement.
• Safe workplace environment with no night shifts for female staff.